Website Privacy Policy

Fox Family Dental

Effective Date: November 2, 2026

At Fox Family Dental (“we,” “us,” or “our”), we respect your privacy and are committed to handling your personal information responsibly. This Website Privacy Policy explains the information we may collect through our website, how we use and protect it, when it may be shared, and how you can contact us with questions or privacy requests. This policy applies to information collected through our website. Our separate HIPAA Notice of Privacy Practices explains how we handle protected health information in connection with your dental care.

1. Information We Collect

We may collect information you voluntarily provide through our website, including your name, contact information, appointment preferences, and the contents of messages or inquiries you submit. We may also automatically collect technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information. Depending on the technologies used, this information may be collected through server logs, cookies, analytics tools, or similar technologies. Our website is not intended to serve as a medical records system. Please avoid including sensitive medical or dental information in general website forms or ordinary email. If you need to share sensitive information, please contact our office for instructions on using an appropriate secure communication method.

2. How We Use Information

We may use information collected through our website to: ◦ Respond to questions, requests, and other communications. ◦ Communicate with you about appointments and requested services. ◦ Help coordinate appointment scheduling and related administrative activities. ◦ Operate, maintain, troubleshoot, and improve our website. ◦ Protect our website, systems, and visitors against fraud, misuse, and security threats. ◦ Comply with applicable legal obligations and protect our legal rights. We use information for purposes that are appropriate and permitted under applicable law.

3. How We Share Information

We limit access to information submitted through our website to authorized members of our dental practice team and use service providers as necessary to operate and support our website and related services. Our website links to a third-party appointment-booking service. If you choose to use that service, information you provide may be collected and processed by the booking provider under its own privacy policy and applicable terms. The provider may collect information such as your name, contact details, appointment preferences, and other information requested during booking. We encourage you to review the booking provider’s privacy policy before submitting information. Please contact our office if you have questions about which service to use to share sensitive dental or health information. Information submitted through website forms may be transmitted by email or processed or retained by our website host, form provider, email provider, or other service providers, depending on the services used. We are reviewing our website systems and service providers to confirm the applicable data-handling practices. We do not sell personal information. We do not share personal information for cross-context behavioral advertising, as those terms are defined under applicable California privacy law. These statements are subject to applicable legal definitions and exceptions. We may disclose information when required or permitted by applicable law, including when reasonably necessary to protect the rights, safety, or security of our patients, staff, practice, or others. Any use or disclosure of protected health information is subject to HIPAA and other applicable health privacy laws, as applicable.

4. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to support website functionality, maintain security, understand how visitors use the site, and improve our services. Depending on the technologies in use, information collected may include browser and device information, pages visited, referring websites, and other usage data. Where analytics or advertising technologies are used, we will provide any notices, obtain any consent, and honor any opt-out choices required by applicable law. We take steps to prevent unauthorized disclosures of protected health information through these technologies. Where appropriate, you may manage certain cookies through your browser settings. Disabling cookies may affect some website functionality. Browser controls alone may not disable every type of tracking technology. For questions about the technologies used on our website or the privacy choices available to you, please contact our office.

5. Information Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information handled by our office. However, no method of electronic transmission or storage can be guaranteed to be completely secure. Information submitted through our website may be processed or retained by our website host, form provider, email provider, appointment-booking provider, or other service providers, depending on the services used. We retain information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business and healthcare records, meet legal and professional obligations, and resolve disputes. Information maintained as part of your dental care or patient record is handled in accordance with applicable healthcare privacy laws and our record-retention practices.

6. Your Privacy Choices and Requests

You may contact our office with questions about our website privacy practices or to request access to, correction of, or deletion of personal information, where such rights are available under applicable law. Depending on the law that applies to your information and request, you may have additional privacy rights, including rights concerning the collection, use, disclosure, correction, or deletion of personal information and the ability to opt out of certain types of information sharing. We may need to verify your identity or authority before processing a request. Some information may be retained when required or permitted by law, including applicable healthcare record-retention requirements. We will explain any applicable limitations when responding to your request. If you prefer not to submit information through our website, you may call our office using the telephone number listed on our website. We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law. To submit a privacy request or ask a question about your information, please contact our office using the contact details listed on our website.

7. HIPAA and Patient Privacy

Fox Family Dental protects the privacy and security of patients’ protected health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), its implementing regulations, and other applicable laws. We may use and disclose protected health information for treatment, payment, and healthcare operations, and for other purposes permitted or required by law. When authorization is required, we obtain the appropriate authorization before using or disclosing protected health information, unless an exception under applicable law applies. Our separate HIPAA Notice of Privacy Practices describes our legal responsibilities, how we may use and disclose protected health information, and your rights regarding that information. These rights may include requesting access to or amendments of your records and filing a privacy complaint without retaliation. You may request a copy of our Notice of Privacy Practices from our office. This Website Privacy Policy does not replace or amend that notice.

8. Children's Privacy

Our website is intended for adults, including parents and guardians seeking dental care for themselves or their children. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate parental involvement. Parents and guardians may provide information on behalf of their children when seeking care or communicating with our office. If you believe a child has submitted personal information through our website without appropriate parental involvement, please contact our office so that we can review the matter and take appropriate steps, where necessary.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services, including appointment-booking platforms, patient portals, payment services, and other healthcare-related resources. These third-party services may have their own privacy policies, terms, and information-handling practices. We encourage you to review the applicable notices before providing information through those services. Our privacy policy does not replace the privacy notices of thirdparty services. However, using a third-party service does not eliminate any legal responsibilities Fox Family Dental may have for information it handles.

10. California Privacy Rights

California privacy laws may provide rights concerning personal information, depending on the law's applicability, the type of information involved, and any applicable exemptions. Where applicable, these rights may include the right to know, access, correct, or delete certain personal information; receive information about how personal information is collected, used, and disclosed; opt out of certain sales or sharing of personal information; limit certain uses and disclosures of sensitive personal information; and receive nondiscriminatory treatment for exercising applicable rights. Certain information, including some medical information and protected health information, may be exempt from particular requirements or governed by separate legal obligations. We are reviewing the applicability of California privacy laws to our practice and website. If a law applies, we will provide the notices, request methods, and other rights required by that law. If you wish to exercise a privacy right or ask whether a particular right applies to your information, please contact our office using the contact details listed on our website.

11. Changes to This Policy

We may update this Website Privacy Policy as our practices, website technologies, or legal requirements change. When we make changes, we will post the revised policy on this page and update the effective date. We will provide additional notice or obtain consent when required by applicable law. We encourage you to review this page periodically to stay informed about our website privacy practices.

12. Contact Our Office

If you have questions about this policy, our information practices, or your privacy rights, please contact Fox Family Dental using the telephone number, mailing address, or other contact details listed on our website. If you need to share sensitive medical or dental information, please call our office for instructions on how to do so securely. We appreciate the trust you place in Fox Family Dental and are committed to treating your information with care and respect.